How Fallon Solutions Ensures Quality Service in South East Queensland

Fallon Solutions has been a cornerstone of trade services in South East Queensland for over 60 years, earning a reputation for quality workmanship, reliability, and exceptional customer service. Specialising in electrical, plumbing, air conditioning, appliance repair, and carpentry services, we have become a trusted one-stop solution for homeowners and businesses alike. Our commitment to excellence is evident in every aspect of our operations, from employing highly skilled technicians to offering transparent pricing and a comprehensive service guarantee.

Commitment to Quality and Customer Satisfaction

At Fallon Solutions, quality service is not just a promise – it’s a guarantee. We adhere to a Quality Management System compliant with AS/ISO 9001:2000 standards and back our work with robust warranties. Domestic services come with a limited lifetime guarantee on labour, and while commercial projects are covered for 12 months. Our unwavering dedication to quality ensures that every job meets the highest standards of workmanship.

Moreover, Fallon Solutions prioritises customer satisfaction by offering upfront pricing with no hidden fees, ensuring transparency and trust throughout the service process. By combining professionalism, expertise, and customer-centric policies, Fallon Solutions continues to set the benchmark for trade services in South East Queensland. Our dedication to excellence makes us the go-to choice for anyone seeking dependable and high-quality services.

Customer Reviews

“Jessy – courteous, professional, thorough & open. He came to give the pipe inspection, communicated well about the different options & prices before heading straight into proficiently installing new taps for our laundry sinks. When I asked for extra work for another set of taps, he took it into stride and completed it with ease after his honest take on what could go wrong. All in all, Jesse did a wonderful job, and I’ll easily approach Fallon Solutions for more work in the future!” Truc Pham

“100% recommend them! Whenever we need quality trustworthy work completed for our home, we know we can trust Fallon Solutions to get the job done. We have had brilliant advice along with all the work we have needed done. Everyone that has attended our home has been great to talk with and figure out a healthy repair and maintenance plan for our home. We have enjoyed the free safety inspections as they have given us clear household repair information, so we know what to expect and plan for in the future. Recently service technician Will and Landon completed plumbing work to reinstall our bathtub. They both were great at their work as the new bath looks fantastic. They were considerate with all they did and ensured a very high-quality standard of work from start to finish. We could not recommend this service more.” Dan Shillingford

“The service, as is always the case in my experience with Fallon Solutions, was exceptionally efficient. From the call to book my appointment through to the work done by Nick to service my air conditioner, everything was handled with the promptness and professionalism that makes Fallon Solutions stand out as the best option when it comes to getting the job done quickly and hassle free.” Unwise Owl

Common Plumbing & Electrical Issues in Queensland (and How We Fix Them)

Queensland’s climate and infrastructure present unique challenges for homeowners, particularly when it comes to plumbing and electrical systems. With over 60 years of experience, we have become a trusted name in South East Queensland for addressing these issues efficiently and reliably. Our team of licensed Master Plumbers and Master Electricians is equipped to handle a wide range of common problems, and ensures homes remain safe and functional.

Common Plumbing Issues and Fallon Solutions’ Expertise

Blocked Drains
Blocked drains are a frequent issue in Queensland, often caused by tree roots, grease buildup, or debris. Our team tackles this problem using advanced techniques like high-pressure jetting and CCTV drain inspections to identify and clear blockages effectively. Our preventative maintenance services can help homeowners avoid recurring issues.

Leaking Taps and Burst Pipes
Leaking taps and burst pipes not only wastewater but can also cause significant damage if left untreated. Fallon Solutions offers same-day emergency plumbing services to address these issues promptly. Our skilled plumbers ensure long-term fixes by replacing faulty components or upgrading outdated piping systems.

Hot Water System Failures
Hot water issues are common in Queensland homes, especially with aging systems. We specialise in the repair, maintenance, and installation of electric, gas, and solar hot water systems, providing tailored solutions that suit each household’s needs.

Common Electrical Problems and How Fallon Solutions Fixes Them

Power Surges and Circuit Breaker Issues
Queensland’s frequent thunderstorms often lead to power surges or tripped circuit breakers. Our Master Electricians can install surge protection devices to safeguard appliances and repair any underlying wiring issues causing breaker malfunctions.

Outdated Wiring
The humid climate in Queensland accelerates the deterioration of electrical wiring, particularly in older homes. We conduct thorough electrical inspections to identify risks and offer rewiring services to bring properties up to modern safety standards.

Overloaded Circuits
With the increasing reliance on electronic devices, overloaded circuits have become a common issue. Our team addresses this by upgrading switchboards or redistributing power loads across circuits, ensuring safe and efficient energy use.

Why Choose Fallon Solutions?

Fallon Solutions stands out for its commitment to customer satisfaction and quality service. Our technicians undergo regular training to stay updated on industry standards, ensuring they provide expert solutions tailored to Queensland’s unique challenges. With 24/7 emergency services available across South East Queensland, we are always ready to assist when problems arise.

Additionally, we operate with transparency by offering upfront pricing with no hidden fees. Our extensive warranties on labour provide peace of mind for customers, whether it’s a minor repair or a major system upgrade.

By choosing Fallon Solutions for plumbing or electrical services, Queensland homeowners can trust that their issues will be resolved quickly and professionally by our team dedicated to excellence. From blocked drains to outdated wiring, our team has the expertise to keep homes running smoothly year-round.

Customer Reviews

“Dan C from Fallon Solutions did an incredible job to fix our blocked kitchen sink. He was open and honest with his recommendations and worked in a timely and clean manner. Amazing job. Thank you, Dan!” Leah Nelson

“Recommending Will R from Fallon Solutions for your plumbing needs. He is very friendly and knowledgeable about his profession and offered several solutions for our needs. We have used Fallons in the past and will do so again as we are very impressed with the service received.” Corinne Allan

“Fallon’s is our go-to team for our electrical and plumbing needs. We recently had a complimentary electrical and plumbing check-up and decided to upgrade our switchboard and add surge protection. From when we were contacted by the friendly receptionist, to the job finish, all Fallon’s staff are friendly, happy to advise in understandable terms, and have been really flexible. Lovely Jake S. and his quieter offsider performed the check-up. Jade D. answered any questions we had and organised for David Y. and Callum H. to come out, just after TC Alfred, so they worked while we had no power! Ten minutes after the guys had left at the end of the day, the power came back on. I cannot recommend Fallon’s highly enough.” Leah Collyer

The Fallon Solutions Guarantee: What to Expect from Our Services

When you choose Fallon Solutions, you’re not just hiring a tradesperson – you’re investing in a service experience backed by decades of expertise and a commitment to excellence. Our Fallon Solutions Guarantee ensures that every customer receives high-quality workmanship, transparent communication, and peace of mind, no matter the size or scope of the job.

What Sets Fallon Solutions’ Guarantee Apart?

Lifetime Labour Warranty

We stand by our work with a limited lifetime labour warranty for domestic services. If any work doesn’t meet Australian Standards, we’ll redo it at no cost to you. For commercial projects, a 12-month warranty ensures quality and reliability. This robust guarantee reflects our confidence in delivering exceptional results every time.

Upfront Pricing and Accurate Billing

Transparency is at the heart of our service model. With upfront pricing, customers know exactly what to expect before any work begins – no hidden fees or surprises. Our fixed-price approach eliminates the stress of time-based billing, ensuring our customers remain in control throughout the process.

On-Time Guarantee

Punctuality is another cornerstone of the Fallon Solutions experience. Our On-Time Guarantee compensates customers $5 for every minute a technician is late, up to $100 (terms and conditions apply). This commitment to timeliness underscores our respect for your schedule.

Clean-Up and Courtesy

Our technicians are trained to treat your home with care and respect. We arrive in clean uniforms, conduct comprehensive safety checks, and ensure your space is left spotless after completing our work. If you prefer to handle clean-up yourself, we’ll honor your preference without hesitation.

Round-the-Clock Accessibility

Emergencies don’t wait for business hours, and neither does Fallon Solutions. Our local service center operates 24/7, 365 days a year, ensuring help is always just a phone call away. Whether it’s a burst pipe or an electrical fault, our team is ready to respond promptly to urgent situations.

Commitment to Best Practices

We adhere to a Quality Management System compliant with AS/ISO 9001:2000 standards. We invest in regular training for our technicians, ensuring we stay updated on the latest technologies and industry best practices. Our dedication to continuous improvement guarantees that every job meets the highest standards of safety and efficiency.

Customer-Centric Approach

At Fallon Solutions, customer satisfaction is more than a goal – it’s a promise. From seamless booking processes to timely communication about arrival times or schedule changes, we prioritise convenience at every step. Our proactive feedback system allows us to continually refine our services based on customer insights.

By choosing Fallon Solutions, you’re partnering with a company that values professionalism, transparency, and quality above all else. Whether it’s plumbing, electrical work, or any of their other trade services, the Fallon Solutions Guarantee ensures you’ll receive dependable solutions tailored to your needs – every time.

Customer Reviews

“My wife and I requested an electrician through Fallons to have some ceiling fans and lighting installed. We are extremely pleased with how it all turned out. Ben Hardman and Nick Hogan did an amazing job. They arrived on time first thing in the morning and were very professional, polite, and solution focused. I would highly recommend Ben and Nick to everyone needing electrical work!” Alex Cavallo

“Awesome service. My technician was prompt, polite and extremely efficient. He had our toilet issue fixed in no time at all. Lovely offer of the other services available to us through Fallon Solutions and clear explanation of their membership options. Payment was easy and on the spot at the successful completion of the job.” Tracey Neal

“I cannot thank Fallon Services enough for their incredible support during Cyclone Alfred. Our washing machine broke at the worst possible time, right in the middle of the storm, adding to the stress of dealing with the extreme weather conditions. Dan from Fallon Services came out promptly and truly went above and beyond. His professionalism, kindness, and genuine care for our situation made all the difference. It was clear that he not only takes pride in his work but also cares deeply about the community. I highly recommend Fallon Services to anyone in need. Thank you, Dan, and the whole Fallon team, for being a beacon of support during such a difficult time!” Chloe Bowman

Call us at 1300 712 028 or visit our website to book your next trade services with Fallon Solutions! We can be there today!