Safe Hands VIP Maintenance Plan

Our Safe Hands VIP Maintenance Plan gives you extra care, exclusive savings and preventative maintenance benefits to help you look after your home year after year.

As a VIP member, you’ll enjoy 15% off services, complimentary inspections and maintenance benefits, no call-out fee when work goes ahead, exclusive member offers valued at over $1,800, family coverage and more.

15% Member Discount

Enjoy a 15% discount on services throughout your Safe Hands VIP Maintenance Plan.

Member-Only Phone Number

Get access to our dedicated VIP member phone number – 1300 853 918 – making it easier to contact our team when you need us.

Complimentary A/C Filter Clean

Keep your air conditioning system in better shape with a complimentary A/C filter clean as part of your membership.

Additional A/C servicing add-ons are also available, giving members even more ways to maintain their air conditioning systems.

Electrical Inspection

Receive a complimentary visual electrical inspection by a licensed Fallon Solutions electrician to help identify potential electrical safety or maintenance concerns around your home.

Plumbing Inspection

Receive a complimentary visual plumbing inspection by a licensed Fallon Solutions plumber to help identify potential plumbing maintenance issues before they become bigger problems.

Camera Examination of Drains

Get a camera examination of your drains to help check their condition and identify potential blockages, damage or other issues that may need attention.

No Call-Out Fee When Work Goes Ahead

VIP members pay no call-out fee when the job goes ahead during business hours, helping you get even more value from your membership.

Complimentary Maintenance or Prevention Check

Receive a complimentary maintenance or prevention check valued at $198 as part of your VIP membership.

It’s another way we help you stay on top of maintenance around your home and identify potential problems early.

Exclusive Member Discounts Valued at Over $1,800

VIP members receive access to exclusive discounts and promotional offers valued at more than $1,800 across a range of Fallon Solutions services.

Keep an eye on your member communications throughout the year for the latest offers.

$50 Loyalty Reward for Every Consecutive Year

The longer you remain a Safe Hands VIP member, the more you can save.

Receive $50 off a new system or unit for every consecutive year you remain on the plan.

Your accumulated loyalty discount can be used towards an eligible new system or unit while your Safe Hands VIP Maintenance Plan remains active.

Family Coverage

Share the benefits of Safe Hands with the people who matter to you.

VIP members can extend Family Coverage to up to four family members or friends, giving them access to selected Safe Hands membership benefits.

Handy Hints Newsletter & Monthly Offers

Stay informed with our Handy Hints newsletter, including useful home maintenance advice, seasonal tips and exclusive monthly promotional offers for members.

More Care. More Value. More Benefits for Your Home.

With preventative checks, member-only savings, family benefits and ongoing rewards, the Safe Hands VIP Maintenance Plan helps make looking after your home simpler.

And when you need work completed, you’ll have the confidence of choosing Fallon Solutions – with licensed technicians, fixed upfront pricing, convenient appointment times, our limited lifetime labour warranty and Safe Hands Promise.

Join the Safe Hands VIP Maintenance Plan today and enjoy more benefits every year you stay with us.

If you would like to know more about our Home Protection Plans, please call 1300 054 488 or email [email protected].

A/C Seasonal Clean offer for VIP Maintenance Members only

• Available between April to September only
• Gold A/C Service Pack for the price of a Silver
• Cost for service is additional to the membership fee
• Ask your Fallon Solutions technician about pricing for your home’s A/C

Keep your air conditioning system cleaner, fresher and better maintained with exclusive VIP member value.
Our Gold Service Pack includes additional preventative treatments such as drain pan flushing, bio-slime
treatment, condensate drain flow testing and air sanitiser gel to help prevent mould and bacteria growth.