19 November 2025
Expert Intercom Installation Ashgrove, Gold Coast
Who’s at the Door? A Smart Video Intercom Installation in Ashgrove
We’ve all had that moment of hesitation when the doorbell rings unexpectedly. Who is it? A friend, a delivery driver, or an unwanted visitor? That uncertainty can be unsettling.
In today’s world, security and convenience go hand-in-hand. Knowing exactly who is at your door before you even get off the couch is no longer a luxury—it’s a modern standard. This was precisely the upgrade a homeowner in Ashgrove was looking for.
They were preparing their beautiful home for sale and wanted to add a high-impact, modern security feature to boost its appeal and value. They called the licensed security experts at Fallon Solutions for a professional intercom installation in Ashgrove.
The Problem: Upgrading a Home’s Security for a Modern Market
The client in Ashgrove understood that modern homebuyers have high expectations. An old, audio-only intercom—or worse, just a simple doorbell—feels dated. Buyers today expect to see smart, integrated technology that makes their lives easier and more secure.
The goal was to install a system that was:
- Visually Clear: A high-definition video intercom to see visitors, not just hear them.
- Reliable: A hard-wired system that wouldn’t drop out like a battery-powered DIY camera.
- Convenient: The ability to answer the door from multiple locations within the house.
- “Move-in Ready”: The system needed to be professionally installed and configured, ready for the new owners to make it their own.
They needed a professional Hikvision intercom installation that would impress potential buyers and provide genuine, long-term security.

The Solution: A Complete Hikvision IP Video Intercom System
A professional installation is far more than just attaching a camera to the wall. Our licensed security technicians designed and executed a complete, integrated solution.
As per the job report, our team “Attend[ed] site to supply and install a HikVision Generation 2 IP video intercom system.”
Here’s a breakdown of what that professional service includes:
- State-of-the-Art Hardware: We installed a Hikvision Generation 2 IP system. This isn’t just a basic intercom; “IP” means it connects to the home’s internet, unlocking powerful smart features.
- Total Home Coverage: The system included two room stations. This meant the owners could see and answer the door from two different key locations in the home (e.g., in the main living area and the upstairs hallway).
- Professional Cabling: Our technicians “Run all cables, fit off all equipment.” This is a critical step. We discreetly ran all data and power cables for a clean, permanent, and reliable connection. This ensures no ugly, exposed wires and no reliance on fickle Wi-Fi signals.
- Full Programming & Testing: We “connected to the internet” and “programmed as per customer request.” We then thoroughly tested the system, including “Test[ing] calling… from intercom,” to ensure every component worked perfectly.
- Critical Security Updates: This is a step many non-professionals miss. We “Upgraded the firmware of the intercom door and room firmware to the latest version.” Just like your phone, your intercom’s software needs to be up-to-date to protect against security vulnerabilities and ensure all features work flawlessly.
- Full Client Handover: We “Provided basic training on the intercom system,” so the homeowner understood exactly how it worked.
A Key Step for a Home Sale: The job notes, “not handed over as per customer request. They are selling the house.” This was a deliberate and smart decision. We left the system’s admin accounts “clean,” allowing the new homeowners to set up their own private, secure passwords and remote access. This gives the new owners complete privacy and peace of mind from day one – a massive selling point.
The Benefits: Boosting Property Value and Security
For this Ashgrove client, the benefits of this intercom installation were all about adding tangible value to their property.
- Increased Property Value: A professionally installed, modern video intercom is a significant drawcard for buyers and can directly add to a home’s perceived (and actual) value.
- Modern Security Appeal: The system instantly makes the home feel safer and more technologically advanced than neighbouring properties, giving it a competitive edge on the market.
- Total Convenience for New Owners: The dual room stations and smart IP capabilities offer a level of convenience that buyers will love, allowing them to answer the door from anywhere in the home.
- A “Move-in Ready” Feature: Because we installed it correctly, with fresh firmware and a clean-slate for new owners, it’s a high-end feature they can start using immediately, not a “project” they have to fix.

Why Choose Fallon Solutions for Your Security?
When you search for “intercom installation near me” in Ashgrove, you need a team with the right licenses and qualifications.
- We Are Licensed Security Installers: This is a legal requirement. Our team holds the necessary Queensland Security Firm and Installer licenses to work on your home’s security.
- We Are Also Licensed Electricians: This is a crucial advantage. Our team can legally and safely run all the cabling, power, and data connections required for a hard-wired intercom. You don’t need to hire two separate trades.
- We Are Hikvision Specialists: We have extensive experience in installing and programming Hikvision intercom systems, ensuring you get the most out of your technology.
- We Provide a Complete Service: From the initial consultation and cabling to the final programming, firmware updates, and user training, we handle the entire process.
For more information on our security services, visit our security trade area.
Secure Your Home with a Modern Intercom
A video intercom is an essential part of any modern, secure home. It provides peace of mind, convenience, and a powerful deterrent to unwanted visitors.
If you’re in Ashgrove and looking to upgrade your home’s security, whether for your own peace of mind or to add value for a future sale, don’t wait. Contact the licensed security experts at Fallon Solutions today to discuss your intercom installation. Call us on 1300 054 488 or send us an enquiry here.