A smiling plumber holding a wrench next to an outdoor heat pump water heater.

Heat Pump Hot Water Systems

Greater Brisbane, Gold Coast and Sunshine Coast
 
Special Offer

Trade in Your Old System for $150* Off

T&Cs Apply, See Below

Heat Pump Hot Water Systems in Brisbane, Gold Coast, Logan, Ipswich, Moreton Bay, Redlands and Sunshine Coast?

Fallon Solutions’ master plumbers can assist with all of your heat pump hot water system needs. From expert advice on the best system for your property to full installation and servicing, we can help. Our team has been providing quality water heating systems for over 60 years. Our team of expert plumbers can assist in the selection, installation and servicing of heat pump hot water systems.

Heat pump hot water systems operate by extracting the warmth in the outside air to a heat exchange system that then heats the water. Electricity is used, but purely to pump the refrigerant around, not to heat water. Fallon Solutions is experienced with all the leading hot water system brands including the service and installation of Quantum, Bosch, and Rheem heat pumps.

We are available 24/7 for hot water emergencies in the Greater Brisbane area. Call now on 1300 054 488We Can Be There Today!

Financing options are also available.

If you prefer to send an enquiry contact us here. Or book online below.

Need a Hot Water specialist?

We can be there today!

Our local tradies service Greater Brisbane, Gold Coast & Sunshine Coast.

Fallon technician

How Does a Heat Pump System Work?

A heat pump hot water system is a highly efficient way to heat water. It works by extracting heat from the air or ground and transferring it to a water heater. This process is similar to how a refrigerator works, but in reverse.

The system consists of a few key components:

Evaporator: This is where the heat is extracted from the air or ground.
Compressor: The compressor increases the pressure of the refrigerant, raising its temperature.
Condenser: The hot refrigerant transfers its heat to the water in the storage tank.
Expansion valve: This reduces the pressure of the refrigerant, allowing it to return to the evaporator.

Our plumbers here at Fallon Solutions frequently install heat pump water systems as it becomes an increasingly popular method of heating water in South East Queensland homes.

Rheem heat pump hot water tank.

Heat Pump Water Heater Advantages

South East Queenslanders are becoming increasingly interested in heat pump water systems, particularly with it’s various advantages, such as:

Energy Efficiency: Heat pumps are three times more power efficient than electric storage hot water systems, with no roof panels required.

Reduction of Carbon Footprint: Help reduce your carbon footprint and greenhouse gas emissions by installing a heat pump hot water system. Reports indicate that these systems are able to reduce your carbon footprint by up to 70% when compared to conventional methods.

South East Queensland Climate Approved: Thanks to our warm climate here in South East Queensland, these hot water systems work especially well.

Smooth Transitioning: Most heat pump hot water systems utilise the same plumbing as electric hot water, so it’s easy to retrofit and transition over from conventional electric systems.

South East Queensland Heat Pump Brands & Prices

Not sure which hot water system will suit your needs? Contact us for a custom installation quote, ensuring you know the upfront price without any surprises. Trust Fallon Solutions for reliable and efficient hot water solutions tailored to your specific requirements. We have a large range of heat pump hot water systems, including:

Quantum – 270 litre
Rheem – HDi-310 Heat Pump 310L
Stiebel Eltron – Heat Pump 302 Litre
Quantum – 340 litre
Rheem – MPi-325 Heat Pump 325L
Rheem AMBIPOWER MDc – 180L

Understanding Heat Pump Licence Requirements:

According to the Queensland Government, many hot water heat pumps run on refrigerants that are controlled by the Australian Government. Within this, some of these refrigerants present safety risks due to hydrocarbons (which are highly flammable), and CO2 (high pressure). There are 3 main hot water heat pump configurations in Australia, and all of them require installation by a licensed plumber:

  1. Integrated Systems
  2. Integrated Pool Heater Systems
  3. Split Systems

The first two of these systems are self-contained, small charge systems that simply require installation by a licensed plumber. However, split systems require technicians that have the proper skills and training to handle refrigerant. Our team here at Fallon Solutions are ARCtick Certified and can handle these types of heat pump systems. For more information about correct licensing , click here.

24/7 Emergency Hot Water Plumbers

Our master plumbers are available 24/7 for emergency services in Greater Brisbane. Offering you peace of mind in stressful circumstances, you can trust that a Fallon Solutions plumber will be there promptly when you need them.

Plumbing emergency services are available to residents of:

  • Brisbane
  • Ipswich
  • Logan
  • Moreton Bay
  • Redlands

For residential or commercial plumbing emergencies, call us on 1300 054 488.

Good Better Best Options for Every Home and Budget

More Choice. Clear Options. The Same Trusted Fallon Service.

Every home, job and budget is different. That’s why Fallon Solutions now offers Good, Better, Best* options across our home trade services.

Instead of a one-size-fits-all recommendation, your technician will assess the job, explain what they’ve found, and provide clear options so you can choose the solution that best suits your home, your needs and your budget.

Whether you need a safe essential fix, a longer-term upgrade, or the most comprehensive solution available, you stay in control.

How Good Better Best works:

  • Good: A safe, practical option to get the issue fixed.
  • Better: A stronger solution designed for improved performance, reliability or efficiency.
  • Best: A premium option offering the highest level of comfort, durability, efficiency or warranty coverage.

With Fallon Solutions, you’ll receive clear advice, upfront options and the same trusted workmanship backed by our limited lifetime labour warranty.

*T&Cs apply

Hot Water FAQs

Our hot water technicians service all of Brisbane, Logan, Ipswich, Moreton Bay, Redland Bay, the Sunshine Coast and the Gold Coast. You can see a full list of our service areas > here.

Our technicians also offer 24/7 emergency service to Greater Brisbane.

Yes! We offer a lifetime labour warranty on domestic services. If any work doesn’t meet Australian Standards, we’ll redo it for free. You can read more about our service guarantees > here.

Our hot water technicians are fully licensed and qualified and are able to carry out a huge range of hot water tasks, including [but not limited to]:

  • Hot water repairs, replacements, emergencies and installations
  • Hot water system inspection
  • Hot water brand comparison
  • Compare system to system
  • Tempering valve installation
  • Complete home hot water system installation
  • And much more

Absolutely. We are proud to say that we have been serving the South East Queensland company for more than 60 years. For more information about our company and history, visit our About Us page.

Fallon Solutions offers two types of Home Protection Plans that allow you to safeguard your most important asset: your home. Our comprehensive plans various discounts, guarantees and services. For more information on our plans, see > here.

Trusted by over 8,500+ reviewers on Google.

Rated 4.6 stars from more than 8,500 reviews in Brisbane

Posted on Google Google
toomanytoys308 profile picture
toomanytoys308
12 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Guys did a great job, respected my dog and wildlife. And myself. Cleanup and it looks amazing a credit to the plumber. I like his workmanship. Jesse lauder, I believe. Thankyou guys as a whole it was the best outcome In a bad situation and your effort is appreciated.
Posted on Google Google
P W profile picture
P W
12 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
In September 2026 we again needed FALLON plumbing for a repair. Nathan was our plumber and like all the previous tradesmen, he dealt with the problem. What I’d like to add is that during the “part of the service inspection” another problem was identified and rectified. One again we’re pleased with the support FALLON provides. In February 2026 FALLON plumbing came for the annual follow up. A service that we greatly appreciate. After Warren completed a thorough inspection and we had detailed discussions we decided to proceed with the suggested work. It was competitively priced and their follow-up processes which we know to be true were instrumental in that decision. What was very pleasing was that Warren completed the work there and then! Knowledgeable, skilled, professional and friendly are why we will continue with FALLON. In February 2026, FALLON Electrical came for the annual inspection. We had a few items that were addressed immediately and a few matters that required quotes and follow up. Again we were very pleased with electrician Brent’s work. Friendly, on time professional and knowledgeable. We will continue with FALLON. In May 2025, we had a follow up inspection from work done 12 months ago. Everything works well which had been our experience in those last 12 months. It was reassuring to have our experience confirmed. The plumber Matthew also looked at other issues and has come up with a practical way forward. Matthew did the original work and obviously remembered the particulars of our job. He is a knowledgeable and professional plumber. Overall we are very pleased with the FALLON experience and see real value for money.
Posted on Google Google
tony johnson profile picture
tony johnson
11 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Jason fixed our oven, and the service was prompt and did as expected. Unfortunately now a few months later I'm getting cold calls to take up free member benefits and have tradies come to our house to look for faults that I haven't found yet. To be honest I found the attitude of the caller rude and disconcerting, questioning why I didnt want to take up the service.. based on the cold call alone I doubt I'll use Fallon again.
Posted on Google Google
David Heslop profile picture
David Heslop
11 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
We have just completed a full day’s work with the Fallon Team of Kyle M, Dave Y, Kyle Callum H, and Max K. My wife and I cannot speak too highly of the service that the team supplied and the way that they went about their business. Nothing was too much trouble, we were able to make a couple of minor adjustments to the work plan, simply and easily. Thank you for a job very well done.
Posted on Google Google
Beth Power profile picture
Beth Power
10 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Jason was great!
Posted on Google Google
Johnny T profile picture
Johnny T
10 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Jason is a AAA teir serviceman, would recommend to anyone!
Posted on Google Google
Suzy Mellor profile picture
Suzy Mellor
10 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Damian and Connor were extremely polite, professional and thorough. They went above and beyond in providing excellent service.
Posted on Google Google
Brenden Cahill profile picture
Brenden Cahill
10 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Jason oven
Posted on Google Google
Peter Smith profile picture
Peter Smith
10 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Very happy with technician, Luke. He was prompt, professional and a pleasure to deal with. I was particularly impressed with his tutoring of his apprentice. I would not hesitate to engage with him again.
Posted on Google Google
Jess Hope profile picture
Jess Hope
10 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Great experience, everything is in working order and tided up. Thanks Jeff!

All reviewsLeave a review

Terms and Conditions

  • This offer is valid for domestic customers only.
  • While this offer cannot be combined with any other offer, it can be used in conjunction with a 15% Home Protection Plan member discount.
  • This offer does not apply to travel fees.
  • This offer is applicable during normal business hours, not after-hours call-outs.
  • The homeowner must be present during the hot water system replacement.
  • Not applicable for under sink hot water purchases